Multi-Branch Retail
Branches far from head office usually handle their own technology problems — which means nobody knows exactly what is installed there.
Store chains that grew one branch at a time usually inherit different equipment at each: checkout machines from different years, internet from different providers, and settings made by whoever happened to help at the opening.
Standardising does not have to mean replacing everything at once. The first job is recording what exists at each branch, drawing up a replacement order based on what breaks most often, then opening a remote support path so small problems need not wait for a visit.
What we do
- Per-branch inventory, including branches never recorded before.
- Replacement order that states the reason behind each priority.
- A remote support path so small problems need not wait for a visit.
- Incident records that head office can review.
General scope
| Starting point | Inventory of equipment and connections per branch |
|---|---|
| Standardising | A prioritised replacement order, not all at once |
| Support | Remote first; site visits where needed |
| Deliverables | Per-branch equipment list and budget plan |
| Not included | Procurement of checkout equipment and internet subscriptions |
Used for
- Store chains that grew one branch at a time
- Branches far from head office
- Checkout equipment of mixed age and type
- Preparing to open a new branch
Services this sector typically needs
Tell us what you need
Tell us how many users, how many sites, and what holds work up most. We map out what is needed and send a quotation with the reasoning behind it — at no cost.